![]() ![]() You request files and someone uploads the same file multiple times.You request files and receive a large number of uploads.You share a link with someone who downloads it multiple times.You share a link with someone who then shares it with a large number of people, resulting in numerous file downloads.This message indicates that your sharing activity has exceeded the allowed limits. ![]() Why am I seeing the message “We’ve interrupted your sharing activity because you’ve exceeded bandwidth limits”?īandwidth refers to the amount of data transferred from your account when others view or download the files you've shared. Note: Subsequent occurrences will result in suspensions longer than 24 hours. You may receive an email containing instructions on how to address the issue. If you encounter this message for the first time, your sharing activity and the ability to request or share files via links will be suspended for 24 hours. This notification appears when one of your files is suspected of containing malware. ![]() Why am I seeing the message “We’ve interrupted your sharing activity because you tried to share a file that may contain malware”? Our team will investigate the matter and take appropriate action to resolve the issue. ![]() If you believe there has been a mistake, contact customer support for assistance. To ensure a positive experience for all users, we recommend reviewing our Acceptable Use Policy to be aware of situations that may lead to the misuse of the Dropbox service. Note: Many of these error messages are due to potential violations of our Acceptable Use Policy.
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